Certification and Training

Comment

Comment by Kevin Gilbert on May 15, 2010 at 10:31pm

Incentives can cause people to hide injuries and can undermine reporting badly! I would go very lightly with Incentives. That's just my viewpoint. They don't really go toward promoting a Safety Culture Christie.

Comment by Mike Maloney on May 14, 2010 at 1:52pm

Christie,
Online training can be effective for some. It gives them the ability to move at their own pace and to review points that are more confusing on a first read. What it lacks is the non-verbal feedback that lets me know that they really understand what they just read vs. being able to quickly answer from a multiple choice menu.

I always try to drop in on students taking any computer training to see if they have any questions and to discuss points that I feel are most critical. Having built a level of trust with them, they know that I will do my best to respond to their questions. I've even had a couple catch errors in a procedure that was missed in the most recent update.

Comment by Christie Mendola on May 7, 2010 at 2:57pm

Do you think online safety training is as effective as in-person, classroom-style training?

Comment by Christie Mendola on April 19, 2010 at 9:22am

How can you make safety training more effective? http://bit.ly/bhhLhu

Comment by Steven Geigle on March 18, 2010 at 7:48am

Hi All! Just wanted to recommend books by Aubrey Daniels that help in designing, developing, deploying, delivering, and duplicating (5D Process) successful recognition and incentive programs.

Comment by Mike Maloney on March 17, 2010 at 10:44pm

We didn't shut down for a meeting but made the supervisor write an incident report. We treated it the same as a 'real' incident. Our definition of near miss was one that, "under slightly different circumstances" would have resulted in serious injury or property damage. If you went to plant medical... it was followed up with a report.

Comment by Ray Butler on March 16, 2010 at 3:21pm

I have found near miss reporting logs are a great tool in the safety manager’s toolbox; however like most tool they can be miss-used. I agree they can show us trends or processes that may need to be corrected, so that we are proactive in managing safety. On the other hand I’ve worked for are large corporation, that required us to have a all hands safety stand down meeting and discuss what had happen, and what we were going to do to fix it. What end up happening, the work force stops reporting near misses so that they would not have to be inconvenienced with shutting down and going to a meeting.
What I do now is require the project manager, foreman and competent person to each log nears misses and perform there own investigation and determine what the severity would be if it didn’t miss. After they have determine the severity; Equipment damage, personnel injury and cost. After they have determined what could have happen and they feel that I need to get involved in investigation, training or disciplinary actions, I will go out to that site and take actions.
As far incentive programs I feel there too costly and the employees end up not reporting injuries. We had Safety Bingo program, we went a whole year with no near misses no first aids and no lost time. Look great on paper our Corp office loved the program our customer thought it was great! Until 3 weeks after we hit our year, one of our first claims came in for a torn rotator cuff tear. The guy was reaching and pulling objects to him a self and felt burning in his shoulder about nine months in to the safety bingo and he did want to ruin his changes for the grand prize of $5000.00 dollars cash!!!! Of course I had to deal with another injury not reported because they wanted to when Safety Bingo.

Comment by Dennis Barnett CSP on March 15, 2010 at 10:43am

Also with a near miss reporting program it can help to predicted where the next First Aid or Recordable incident might occur. That way a company is being proactive toward incidents verse reactive.

I agree that a "rewards program" doesn't have to be big. As mentioned below a simple thanks for doing it right/safely or a small token for the coffee/vending machines works just as well.

Comment by Christie Mendola on March 15, 2010 at 9:19am

The near miss reporting program is an interesting idea. Sounds like it would be more successful than an incentive program with group prizes, etc.

Comment by Mike Maloney on March 12, 2010 at 4:19pm

I have to agree. Incentives tend to inhibit reporting of incidents. Nobody wants to be the one to cost your team/department/shift/plant the big reward. What can work is simple little awards such as free coffee tokens when you see someone doing something safely. Even just recognizing someone by commenting that they did it right goes a long way.

You're right, Jay, in that Near Miss reporting is important. Effective root-cause analysis and irreversible corrective actions are critical.

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